what to do when credit card in invalid epic games

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Sometimes yous're unable to submit or update your credit card information. This article describes some common error messages and how to solve them.

This commodity contains the post-obit sections:

• Resolving transaction errors
• Resolving payment errors
• Resolving other types of errors
• Contacting Zendesk Client Back up

Resolving transaction errors

You might one of the following transaction errors when you submit your credit bill of fare data. Often, a call to the credit card provider resolves many of the bug that cause this type of fault, including: holds, credit limit issues, and transaction limits.

If you receive an error message upon saving the carte du jour, please try re-inbound your carte du jour once more afterward clearing cache/cookies, but past using a different browser with the post-obit criteria in heed:

• Cardholder  field contains only the commencement and concluding proper name of the cardholder when possible. Omit middle initials, middle names, and business names (unless the business name is the sole name on the card).
• Postal Code  field contains only the beginning five digits if you lot are in the United States. Exercise non include any extensions.
• State is required if y'all are in the Usa.

Resolving payment errors

Yous might encounter a payment fault when you log in, after you lot have entered your credit carte information. We understand that cards expire and things happen, and so Zendesk provides a grace flow allowing time to update the menu.

In this example, you have an open invoice that nosotros were unable to charge to your card on file.

With each failed charge, an email with more information about the specific payment attempt, including an error code and clarification, is sent to the billing contact(s) for the business relationship. The about common fault codes are listed in the next section.

Often these types of errors tin exist solved past updating your credit menu data, to update your credit card on file or switch to PayPal payments, refer to Managing payments.

Resolving other types of errors

The post-obit table show some common mistake codes that might occur.

Fault Lawmaking	Description	Resolution
4 - Hold-call	Selection-upwardly card (no fraud)	Your card may take been reported lost or stolen, or the account has been closed. Call your credit card issuer (the telephone number is usually on the back of your carte) to resolve the issue.
5 - Decline	Practise non honor	Call your credit card issuer (the telephone number is usually on the back of your card).
14 - Carte du jour No. Error	Invalid carte number	Re-submit your credit card, in case you lot entered your carte number incorrectly, or utilize a different credit card.
41 - Concur-call	Pick-up card (fraud: lost carte du jour)	Your card may have been reported every bit lost or stolen, or the business relationship has been closed. Call your credit card issuer (the phone number is commonly on the back of your card) to resolve the issue.
51 - Decline	Insufficient funds	Submit payment using a different credit card or telephone call your credit card issuer (the phone number is ordinarily on the dorsum of your carte du jour) to brand sure y'all have sufficient funds to make the payment.
54 - Expired Bill of fare	Credit card has expired.	Submit payment with a credit card that isn't expired and update your payment data with the new card number.
57 -Serv non allowed	Transaction not canonical	Call your credit card issuer (the phone number is ordinarily on the back of your card) and ask them to approve the transaction.
430190 - Not authorized	Bank has declined the transaction	Call your credit card issuer (the telephone number is usually on the back of your card) and ask them to approve the transaction.
430285 - Do not honor	Bank has declined the transaction	Call your credit card issuer (the phone number is ordinarily on the back of your card) and ask them to approve the transaction.
430360, 100 -- Not authorized, REJECTED	Insufficient funds in your account	Submit payment using a dissimilar credit card or call your credit carte du jour issuer (the phone number is usually on the back of your card) to make sure you have sufficient funds to brand the payment.
430357 - Lost or Stolen Card	Bank has frozen your card because the menu may accept been stolen or is missing	Contact your banking concern to have your carte reactivated or ask the bank to issue you a new one.
430306 - Expired Card	Credit card has expired.	Submit payment with a credit menu that isn't expired and update your payment information with the new carte number.

Contacting Zendesk Customer Support

If you proceed to receive errors and your credit card provider cannot resolve the issue, contact Zendesk Client Back up for help. Provide the last iv digits of your credit bill of fare, your subdomain (for example, mycompany.zendesk.com), the error code, and the invoice number, if known.

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Source: https://lawlorthanistat.blogspot.com/2021/12/sorry-your-payment-credit-card-is.html

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